How Fintech Company Obligo Increased Business Efficiency with ChatGPT
Learn how ChatGPT is elevating Obligo’s department’s efficiency and streamlining processes.
About Obligo
Obligo is changing the way rentals work in the United States by offering an alternative to traditional security deposits. Using cutting-edge AI and open banking technology, the company removes the need for renters to pay a large security deposit upfront.
“We recognized a problem in the rental market that needed solving,” says Obligo’s CEO Roey Dor, making life easier for both tenants and property managers.
Instead of a standard security deposit, renters pay a small monthly or one-time fee. In return, Obligo guarantees landlords coverage for any damages or unpaid rent up to a certain limit. This approach not only attracts more potential tenants but also simplifies administrative tasks for property managers, streamlining the entire rental process.
The Obstacles to Company-Wide ChatGPT Integration
Obligo aspired to implement ChatGPT across all departments—ranging from Marketing and Sales to Customer Success and Customer Service. Their goal was to maintain a competitive edge and offer educational tools to every department.
We were excited but cautious about adopting ChatGPT as the ‘new way of working’ across the board
Citing challenges such as:
Intrigued by the boundless possibilities that ChatGPT could bring to their various departments, Obligo decided to seek out a consulting partner specializing in ChatGPT. They found the expertise they were looking for in DataNorth, aiming to identify new opportunities and streamline the adoption process.
A Customized Pathway to ChatGPT Mastery
The program began with an interactive ChatGPT Demo that not only energized the company with “lots of Oohs and Aahs” but also showcased a live demo-built Obligo Chatbot, capable of answering all employee questions. The engaging session taught employees to craft effective prompts and utilize ChatGPT plugins.
Beyond the demo, we analyzed customer reviews, offering insightful proposals for improvement, and providing insight into how ChatGPT can benefit various departments.
Following the demo, our DataNorth consultants met individually with each department to examine their current tech tools and work processes. This allowed us to provide personalized advice, focusing on the unique needs and challenges of each team. The program concluded with a presentation of our findings to the board.
Measurable Gains from ChatGPT Implementation
The ChatGPT Assessment and Workshop served as a catalyst for Obligo, empowering the organization to realize its primary objective: to comprehensively understand the potential of ChatGPT and how it can be seamlessly integrated across various departments and processes.
The goal was 100% achieved
200+
hours saved
per week
per week
20+
opportunities recognized
5+
ChatGPT plugins identified
The experience has been transformative for Obligo, positioning them as a leader in AI adoption and innovation.
We strongly believe that AI will transform the way companies think about efficiency, and perhaps more importantly, this initiative was about our employees’ personal growth. Their future employers are not going to care whether or not they are proficient in Microsoft Office. All they will care about is how familiar and proficient they are in using AI tools.
Wondering how ChatGPT can make your organization more efficient?
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