CUSTOMER STORIES | NATIONAL LOTTERY ORGANIZATION
How a National Lottery Streamlined Credit Card Management with Klippa
Discover how a national lottery organization optimized credit card transaction oversight with Klippa SpendControl, improving visibility, enforcing compliance, and streamlining approvals.
About the Organization
This national lottery is a regulated organization in the gaming industry, responsible for managing national gambling operations with a focus on integrity, transparency, and compliance. With a wide distribution of employees incurring business-related expenses via company-issued credit cards, the organization faced challenges in maintaining structured oversight and ensuring that all expenses were adequately reviewed and categorized.
The Challenges of Credit Card Oversight Outside Own ERP System
Prior to implementing Klippa, the organization lacked structured processes for handling company credit card expenses. These transactions were managed outside the existing ERP, Unit4 Coda, resulting in limited visibility, compliance risks, and no standardized approval flow. Tagging of expenses by department or cost center was inconsistent, leading to inefficiencies in reporting and auditing.
The Organization Creates a Structured Approval Flow with Klippa SpendControl
By adopting Klippa SpendControl, the lottery organization introduced a lightweight, purpose-built layer for managing credit card transactions. The solution allows for tagging, categorizing, and routing expenses for approval based on predefined rules such as cardholder identity and cost center limits.
This new setup creates a clear audit trail and structured approval flow without altering the core ERP system. The streamlined approach, limited to credit card statement management for one administration, ensures faster onboarding and a focused rollout.
Implementation at a Glance:
Why Klippa
The organization selected Klippa because it was uniquely able to deliver detailed control and visibility into credit card transactions from a finance perspective — something their ERP, Unit4 Coda, could not support natively. While Klippa does not directly integrate with their ERP, a custom export solution was developed to ensure compatibility.
This gave the finance team the grip they needed over card expenses without waiting for long integration timelines, making Klippa the most viable choice for rapid deployment and measurable control.
The Benefits
Centralized Tracking & Compliance
Centralized tracking and approval of credit card expenses, improving compliance and audit readiness.
Rule-Based Cost Center Allocation
Rule-based cost center allocation and expense limits, ensuring consistent categorization across departments.
Easy Implementation, No ERP Changes
Lightweight implementation requiring no changes to the ERP or invoice processing workflows.
Enhanced Transparency & Accountability
Improved transparency and accountability for company card usage through structured approval flows.