Doxis.com – Privacy Statement

Version: 4.0

Date: May 24th, 2023

1. Introduction 

2. Collection and processing of data 

3. Why does Doxis use your information? 

4. With whom does Doxis share information collected? 

5. Where does Doxis store the data we collect from you? 

6. Unauthorized Access 

7. What do we do to protect the data we collect from you? 

8. How long do we store your data? 

9. When does this Privacy Statement apply? 

10. How and when does Doxis change this Statement? 

11. Your rights 

12. Contact details

 At Doxis, we respect your privacy and pay great attention to the protection of your personal data. This Privacy Statement helps you to understand: 

 – what personal data we collect 

 – why we collect it 

 – what we do with it

 – how long do we keep it

The information in this Privacy Statement will elaborate on these topics. Our goal is to present the description and the handling of your personal data concisely, using clear and simple language to make this Privacy Statement easy to understand.

To use our products, we may ask you to register with us. If you register, you may give us your personal data, including your name, e-mail address and/or telephone number. In case you use a Doxis app, additional personal information could be provided to us, such as your date of birth, payment information, and gender.

You might send us information that contains personal data when you use our products. This information may contain personal data that you decided to send us on your own behalf. This could include name, email address, and language.

You might send us information that contains personal data when you want us to help you with one of our products or to receive information about our products. This information may contain personal data that you decided to send us on your own behalf, such as name, email address and/or phone number.

When you use our website or review the information we send you, we automatically collect and store certain information in server logs. This information is used to monitor the website activity. This includes but is not limited to:

– information on how you used our website

Cookies make it possible to recognize your given preferences. Information that is processed through cookies includes the settings of your computer, operating system and browser you use. The computer’s IP address, where the cookie is placed, is also stored and processed. Cookies can be cleared by the user. For more details about cookie deletion, please refer to your browser’s help section.

There are 3 types of cookies being used. Functional, analytical and tracking cookies.

Functional cookies are used to store your preferences while using the website. Preferences are settings that can be changed by you, the user, in order to smooth out the website’s experience for each individual. Including but not limited to the language in which you like to consume our content.

Analytical cookies are used to monitor the traffic on the various pages of our website. We use this information to improve our website, the experience of our website’s visitors and measure the effectiveness of marketing campaigns. We use Google Analytics for this as described below.

Tracking cookies are used to build profiles of online behaviour to, for example, show the most relevant ads on third-party sites for a built user profile. This includes cookies from LinkedIn, Google Ads, and DoubleClick. Please refer to the privacy statements of these companies in order to find out how long they retain this data, as we at Doxis AI Solutions B.V. do not collect and store this data.

Doxis makes use of the following cookies as of May 23rd, 2023:

With Google Analytics, we monitor the traffic on the various pages of our website. We use this information to improve our website and the experience of our website visitors. All Google Analytics data is anonymised and can not be traced to an individual. You can read more about the Google Privacy Policy and the Google Analytics security and privacy principles by following the aforementioned links. Google Analytics uses the following analytical cookies:

rc::a – Persistent

rc::c – Session

_gid – 1 day

_ga – 2 years

_ga_# – 2 years

_gat – 1 day

collect – Session

The cookies of Google Ads, Microsoft Ads and DoubleClick help us to analyse the effectiveness of the advertisements we run via the networks of these providers. All data is anonymised as much as possible and can not be traced to an individual. You can read more about Google’s privacy policy via the links above. Google Ads uses the following tracking cookies:

ads/ga-audiences – Session

__cg__gcl_au – 2 years

_gcl_au – 2 years

_uetsid – 16 days

_uetvid (Bing Ads) – 13 months

We use Crisp as a communication tool to provide a personal chat function on our website, which can ask the user for an email address and a name. This information is not stored on our servers. Crisp is also used to handle support tickets and provide a knowledge base. You can read more about the Crisp Privacy Policy by following the link. Crisp uses the following functional cookies:

crisp-client/domain-detect/# – Session

crisp-client/trigger/#GUID#/visit/count – 6 months

crisp-client/trigger/#GUID#/visit/last – 6 months

Crisp-Client/Session* – 6 months

We use Albacross to identify what companies visit our website. These data elements do not contain personal data and can not be traced to an individual. You can read more about the Albacross Privacy Policy by following the link. Albacross uses the following analytical cookies:

e.gif – Session

nQ_cookieId – 1 year

nQ_userVisitId – 1 year

We use Calendly to allow our website visitors to schedule appointments directly into our team’s calendars. You can read more about the Calendly Privacy Policy by following the link. Calendly uses the following cookies:

__cf_bm – 1 day

__cfruid – Session

__stripe_mid – 1 year

__stripe_sid – 1 day

_calendly_session – 21 days

OptanonConsent – 1 year

dd_cookie_test_# – Session

We use Acuity to allow our website visitors to schedule appointments directly into our team’s calendars. You can read more about the Acuity Privacy Policy by following the link. Acuity uses the following functional cookies:

PHPSESSID – 30 days

dd_cookie_test_# – 1 day

We use Stripe to allow our website visitors to make payments. You can read more about the Stripe Privacy Policy by following the link. Stripe uses the following functional cookies:

_ab – Session

_mf – Session

id – Session

m – 2 years

Doxis sets a functional cookie to ensure our website visitors’ language preference is stored.

pll_language – 1 year

We will use the information we collect from our website to deliver, support, protect and improve them and to develop new products. Below is the list of the purposes we use this information:

– to provide you with information, our products and technical support that you request from us

– to let you know about changes to our products and website

– to perform any agreement we have with you

– to improve our services

– to comply with laws and regulations that are applicable to us

– to improve and check our websites so that it will be convenient for you and your device to view the content of our website

– to monitor potentially illegal activities

– to enable you to take part in interactive features of our websites when you choose to do so

– to keep our websites safe and secure

– to measure or understand the effectiveness of advertising we send to you and others, and to deliver relevant advertising to you

– to make recommendations to you and other users of our websites about our products

– to test and analyze statistics and survey results

We may share your personal data with trusted third parties who process personal data on our behalf. If that is the case, we will make sure to have a separate Data Processing Agreement (DPA) in place, as part of our agreement to use one of our products. That DPA will include details regarding these subprocessors. Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers. In certain circumstances, we will make sure that appropriate technical and organisational measures will be taken to ensure a level of security appropriate to protect your personal data.

In some circumstances, it may become necessary for us to share your information with a government authority.

For investigation purposes, we can share information for the following reasons:

– comply with applicable laws, legal actions or lawful requests of state authorities

– protect our rights, property or safety, our users or others under the applicable laws

– fulfill our obligations under our agreement with you

– check, prevent and investigate fraud, security or technical issues

Doxis will only store your personal data for the realisation of the purposes for which they were collected and processed. The Klippa.com website makes use of Digital Ocean servers. We chose Amsterdam as our processing location to minimise latency for our users and make sure that the data centre security matches European law and standards.

We cannot guarantee the security of your personal data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

– We use up-to-date security measures to protect the information we have against loss, theft, and unauthorised use, disclosure, or modification. These measures are documented in the Doxis Technical and Organisational Measures document and are available upon request.

– We continuously analyse and check our procedures of collection, storage, and use of information, including training of our staff.

Please note that although we work hard to protect the security of our products and websites, the confidentiality of any communication or material sent to or from our products and websites cannot be guaranteed. We ask you to take every precaution to protect your personal data when you are on the Internet.

We store information as long as necessary, required or as long as you are using our services. In cases of an information security breach, unauthorised login attempts or other illegal actions, we store it for a longer period if that is required by law. When we no longer need to store your personal data, it will be destroyed without undue delay. The website server logs are automatically deleted after 1 month.

This Privacy Statement applies to the Klippa.com website offered by Doxis AI Solutions B.V., including its subdomains. Our websites also contain references and links to other websites that may offer information. This Privacy Statement does not apply to such websites of other parties, and we recommend reviewing the privacy policies of those websites individually.

We reserve the right to change this Privacy Statement from time to time. When Doxis determines that such changes are significant for your rights and interests, we will notify you via a pop-up banner on our websites that requests your notification. We recommend that you revisit and read this Privacy Statement from time to time to ensure that you are familiar with the most recent version of it.

Under the EU General Data Protection Regulation, you have the following individual rights related to your personal data, and can utilise these upon request when contacting us at the email address below:

– Enhanced right to information and transparency

– Right of access

– Right of rectification

If you have any questions, complaints or comments after reading this Privacy Statement, please do not hesitate to contact us by email at [email protected].