CUSTOMER STORIES | CARTE GRISE MINUTE

How Carte Grise Minute Processes +100K vehicle registrations per year

Discover how Carte Grise Minute optimized document processing workflows with Doxis, improving efficiency, reducing manual effort, and ensuring faster turnaround for end users.
Industry
Automotive
Solution
Doxis AI.dp
Use case
Vehicle registration

About Carte Grise Minute

Carte Grise Minute is a French digital platform that simplifies the process of obtaining a vehicle registration certificate (commonly known as “carte grise”) for new car owners. As a government-mandated document, the carte grise is essential for legal vehicle ownership in France. 

Carte Grise Minute enables users to submit their applications entirely online, removing the need for in-person visits to administrative offices, or sending papers through the mail post. The company’s mission is to provide a fast, secure, and user-friendly experience for individuals and businesses navigating the often complex registration process.

The Challenges of Manual Document Processing in Automotive Services

Prior to implementing Doxis, Carte Grise Minute relied on manual methods to process incoming registration applications. Each request involved the verification of over eight document types, including identity documents, proof of address, insurance certificates, and vehicle inspection reports. 

This manual validation process led to many challenges :

It was time consuming
It was prone to human errors
It leads to delays in issuing registration certificate
It couldn’t scale efficiently
It impacted customer experience

Carte Grise Minute Enhances Efficiency with Doxis’ Document Automation

By adopting Doxis’ automation technology, Carte Grise Minute significantly streamlined the way incoming application documents are processed. Users can now easily upload all of their required documents and Doxis extracts and verifies them automatically. 

Additionnally, Doxis can easily adapt to the numbers of requests which can be variable from one day to another. With Doxis, Carte Grise minute is processing hundreds of thousands of documents yearly.

As a result, Carte Grise Minute can now deliver faster service to its users while maintaining high compliance standards.

Why Doxis

Carte Grise Minute chose Doxis for its advanced OCR capabilities combined with broad document support, making it the ideal partner to drive the company’s digital transformation and boost operational efficiency.

Wide french document support: Doxis can process seamlessly all the documents that Carte Grise Minute needs to process for vehicule registration.
Scalable Process: Doxis’ solution is easily able to scale alongside growing demands.
Capable to handle high-volume: Doxis excels in high-volume, document-heavy processes ensuring fast and efficient document processing for simultaneous customer requests.
Fast document verification: Switch document verification time from hours to seconds.
Professional service & support: Known for a professional team, excellent customer service, and quick implementation.

The Benefits for Carte Grise Minute

Automated data entry

Doxis streamlines the application workflow and reduces manual document processing, preventing errors and waste of time.

Faster turnaround time

Customer request processing in minutes with real-time feedback, improving customer satisfaction through quicker service delivery.

Improved accuracy and data extraction

OCR technology minimized human errors, ensuring document are processed correctly and compliance risk are avoided.

Future-ready solution evolving with needs

Scalable infrastructure handling hundreds of thousands of applications, enabling Carte Grise Minute to easily meet growing demand.

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