The Challenges of Loyalty & Cashback Fraud Detection
Loyalty programs are a powerful way to increase customer retention, but they also attract fraud. Whether it’s fake receipts, repeated claims, or bots cheating the system, fraudulent submissions can drain your promotion budget, skew campaign results, and decrease trust in your brand. As your campaigns scale, you will encounter various challenges with manual verification:
High submission volume: With thousands of receipt uploads, it becomes challenging to detect fraud manually.
Manual review bottlenecks: Verifying and manually reviewing submissions is time-consuming and prone to errors.
Image reuse & manipulation: Fraudsters often reuse or alter receipts, which are difficult to detect with the naked eye.
Lack of real-time fraud signals: Without automation, fraud patterns go unnoticed until damage is done.
How Doxis AI.dp Detects Loyalty Fraud in Real Time
Doxis AI.dp uses intelligent automation to detect loyalty fraud early, before rewards are issued. It analyzes documents for manipulation, duplicates, and suspicious patterns. The solution helps teams spot fraud faster, reduce manual checks, and prevent abuse.
SpendControl Applies a range of AI techniques to uncover document manipulation, from detecting copy-move edits and altered metadata to spotting duplicates and incomplete files. Watch our short demo video to learn how Doxis does it all.
KEY FEATURES
Why Choose Doxis for Loyalty Fraud Detection
Doxis combines AI technology with easy-to-use tools to help loyalty teams detect and prevent fraud before it impacts rewards or revenue. From document verification to anomaly detection, Doxis reduces fraud risks, speeds up reviews, and protects loyalty program integrity.
AI-based fraud detection
Doxis’ AI automatically flags fake receipts, and duplicate redemptions, helping loyalty teams stop fraud before rewards are issued.
Document classification
Automatically recognize and sort uploaded receipts, invoices, or proof-of-purchase documents for faster, more accurate fraud checks.
Faster fraud reviews
Doxis highlights high-risk submissions and organizes evidence so teams can review redemptions quickly and make confident decisions.
Seamless integration
With a comprehensive documentation you can integrate Doxis into your solutions via API or SDK within 24 hours.
No-code platform
Setup custom review workflows for loyalty documents and redemptions, no coding required.
20+ formats supported
Process documents in JSON, CSV, PDF, XML, XLS, XLSX, UBL, PNG, TIFF, DOC, DOCX, JPG, and many more.
Multi-page processing
Review long or multi-page receipts, invoices, or proof of purchases automatically with high speed and efficiency.
Ensured data protection
At Doxis, we ensure that our solutions process files in full compliance with regulatory standards.
Doxis uses AI-powered tools, including OCR, computer vision, and machine learning, to detect anomalies such as duplicate, forged, or manipulated documents.
Yes. Doxis automatically checks the authenticity, accuracy, and completenessof receipts, invoices, or proof of purchase documents without manual work or delays.
What types of documents can Doxis process that are used in loyalty campaigns?
Doxis supports invoices, receipts, and proof of purchase-related documents. Our AI models can be trained to recognize and process your specific document types.
You can contact us for more information regarding the range of documents that can be processed.
Doxis’ fraud detection models can identify over 60% of fraudulent documents by flagging anomalies for manual claims review. Accuracy continues to improve as the models are trained with new data.
Does Doxis integrate with my claims management system?
Our data capture APIs can be implemented into any software, web or mobile solution that you may be using. The main source of communication is JSON, so it is independent of specific programming languages.
Our mobile SDKs have been built using native IOS (Swift) and native Android (Kotlin). This means they can be implemented into native apps, but they can also be wrapped for cross-platform languages such as Xamarin, ReactNative, Nativescript, Flutter, PhoneGap, Cordova, Ionic and more.
On our no-code IDP platform, you can access our APIs and configure your document workflows, as well as set up your own Human-in-the-loop process.Doxis’ solutions are made in a developer-friendly way. It is well-documented, so that you can have all the information for successful implementation.
Yes, it is possible to test our IDP platform before committing. You can do that by signing up for our platform and testing our solution with free credits. We also provide developer-friendly documentation that can help you in the process.
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Protect your loyalty and cashback campaigns with automated fraud detection.
A demo with our expert showcases how Doxis’ IDP solutions can optimize your loyalty fraud detection workflows.