Terms and Conditions – AI.dp

Applicable from January 1st, 2025
Version: 1.3
Date: December 18th, 2024

Table of contents:

1. Parties involved
2. Provision of the Software and services
3. Dependencies and responsibilities
4. Handling Data
5. Rates
6. Availability
7. Liability
8. Right of use and intellectual property rights
9. Confidentiality
10. Renewal and termination
11. Disputes and applicable law

1. Parties involved

These Terms and Conditions (“Agreement”) are made and entered into as of the date that the AI.dp Platform account was taken into use by and between Doxis AI Solutions B.V., with its principal place of business at Laan Corpus den Hoorn 1 in Groningen, the Netherlands (“Doxis”, “AI.dp” or “we”) and you, the individual or entity accessing orusing the AI.dp Platform (“you” or “User”). This Agreement sets forth the legally binding terms and conditions for your use of the AI.dp Platform accessible at https://dochorizon.klippa.com/ (the “Platform”).

2. Provision of the Software and services 

Doxis will use commercially reasonable efforts to make the AI.dp Platform available to you. However, you acknowledge that the Platform may be unavailable from time to time due to:

Scheduled Maintenance: Doxis may perform scheduled maintenance, during which the Platform may be temporarily unavailable. Doxis will use reasonable efforts to provide advance notice of scheduled maintenance. 

Unexpected Downtime: While Doxis strives to maintain continuous Platform availability, unexpected downtime may occur due to technical issues, third-party service disruptions, or other unforeseen circumstances. Doxis will take prompt action to address and resolve any unexpected downtime.

Force Majeure: Doxis shall not be liable for any unavailability or interruption of the Platform caused by events outside of Doxis’ reasonable control, such as natural disasters, power outages, or major internet disruptions.

3. Dependencies and responsibilities

You acknowledge that the performance of the AI.dp Platform depends on various factors, some of which are outside of Doxis’ control. These include:

External Factors:
– The Platform relies on external factors such as internet connectivity, third-party services (e.g., hosting providers), and your own IT environment (e.g., your device, browser, and internet connection).
– Doxis cannot guarantee that the Platform will be available at all times or operate without interruptions or errors.

Data Accuracy:
– The accuracy of the results generated by the Platform depends on the quality and accuracy of the data you upload.
– Doxis is not responsible for the content or accuracy of the data you process through the Platform.

Your Responsibilities:
– Ensure your IT environment is compatible with the Platform.
– Providing accurate and complete data for processing.
– Follow all applicable laws and regulations when using the Platform, including data protection laws.
– The security of your account credentials and any data you store or process on the Platform.

4. Handling Data

Personal Data:
– Doxis acts as the Data Controller for personal data you provide to create and manage your account, such as your name and email address.
– Doxis acts as the Data Processor when processing personal data contained in documents you upload to the Platform for processing. As the Data Controller for such documents, you are responsible for ensuring you have a lawful basis for processing this data and for complying with all applicable data protection obligations.

Data Storage:
– The AI.dp Platform allows you to store data related to your document processing activities.
– You can configure data retention periods within the Platform’s settings to control how long your data is stored.
– You are solely responsible for ensuring that you have a lawful basis for storing any data on the Platform, including compliance with all applicable data protection laws and regulations.
– Doxis is not responsible for any unauthorized access to, or loss or destruction of, your stored data, except to the extent caused by Doxis’ breach of these Terms and Conditions.

5. Rates

Pricing:
– The current fees for using the AI.dp Platform are displayed on the Platform.
– These fees are subject to change at Doxis’ discretion. Doxis will use commercially reasonable efforts to provide you with notice of any material changes to the fees.
– Doxis reserves the right to implement a bespoke pricing model for specific users or services, which may not be publicly displayed on the Platform. Such bespoke pricing will be communicated to you separately and agreed upon in writing.

Payment Methods:
– You are free to choose your preferred payment method from the options made available by Doxis on the Platform. These options may include credit card, debit card, bank transfer, or other payment methods as indicated on the Platform.
– Doxis reserves the right to add or remove payment methods at its discretion.
– You agree to provide accurate and complete payment information and to update such information promptly if it changes.

Payment Terms:
– You agree to pay all fees for the AI.dp Platform in accordance with the payment terms specified on the Platform or as otherwise agreed in writing.
– Unless otherwise stated, payments are due within 30 days of the invoice date.
– If payment is not received by the due date, Doxis reserves the right to:
     ○ Charge statutory interest on the outstanding amount, as permitted by applicable law.
     ○ Suspend your access to the Platform until the outstanding balance is paid.
     ○ Recover collection costs, including reasonable legal fees, incurred in collecting the overdue amount.

6. Availability

Doxis will use commercially reasonable efforts to make the AI.dp Platform available to you. However, you understand that the Platform may be temporarily unavailable due to scheduled maintenance, unexpected technical issues, or other factors outside of Doxis’control. Doxis will provide advance notice of scheduled maintenance whenever possible.

7. Liability

Doxis will use commercially reasonable efforts to provide the AI.dp Platform and fulfill its obligations under these Terms and Conditions. However, Doxis’ liability for any damages arising from your use of the Platform, whether based on breach of contract, negligence, or any other legal theory, is limited as follows:
– Doxis’ total liability is limited to the amount of fees you paid to Doxis for the Platform in the 12 months preceding the event giving rise to the claim.
– Doxis is not liable for any indirect, consequential, incidental, special, or punitive damages, including lost profits, lost data, or business interruption, even if Doxis was aware of the possibility of such damages.

Disclaimer of Warranties:
– The AI.dp Platform is provided “as is” without warranty of any kind, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Doxis does not warrant that the Platform will be uninterrupted or error-free, or that any defects will be corrected.

Notice of Claims:
– To make a claim against Doxis, you must notify Doxis in writing as soon as possible after the event giving rise to the claim. The notice must include a detailed description of the claim. Any claim against Doxis will be extinguished unless you initiate legal action within 12 months of the date the claim arose.

8. Right of use and intellectual property rights

Doxis (or its licensors) owns the intellectual property rights in the AI.dp Platform, including the software, designs, documentation, and any related materials.

Limited License:
– Doxis grants you a non-exclusive, non-transferable, limited license to use the Platform for your own business purposes. This license allows you to access and use the Platform’s features as described in these Terms and Conditions.
– You may not sublicense, resell, or otherwise distribute the Platform or any part of it.
– You may not modify, reverse engineer, or attempt to extract the source code of the Platform.

Acceptable Use:
– You agree to use the Platform only for lawful purposes and in compliance with all applicable laws and regulations.
– You are responsible for the content and data you process through the Platform.

Infringement Indemnity:
– Doxis will defend you against any claims from third parties alleging that the Platform infringes their intellectual property rights.
– If such a claim arises, you must promptly notify Doxis in writing and provide Doxis with all necessary information and cooperation.
– Doxis’ liability under this indemnity is limited to the amount of fees you paid to Doxis for the Platform in the 12 months preceding the claim.

9. Confidentiality

Confidentiality:
– Both you and Doxis agree to keep confidential all information received from the other party in connection with these Terms and Conditions and the AI.dp Platform. This includes information about the Platform’s functionality, pricing, and any other non-public information.
– You may only disclose confidential information to your employees or contractors who need to know the information to use the Platform for your business purposes.
– Confidential information does not include information that:
     ○ Was already publicly known.
     ○ Becomes publicly known through no fault of yours.
     ○ You are required to disclose by law.

Your Data:
– You retain ownership of all data you upload or process through the Platform.
– Doxis may use your data in anonymized form for the purpose of providing and improving the Platform, complying with legal obligations, and as otherwise permitted by these Terms and Conditions and our Privacy Policy.

10. Renewal and termination

These Terms and Conditions will remain in effect for as long as you use the AI.dp Platform.

Termination:
By You: You may terminate these Terms and Conditions by closing your account through the account settings on the Platform.
By Doxis: Doxis may terminate these Terms and Conditions or suspend your access to the Platform at any time for any reason, including:
     ○ Breach of these Terms and Conditions.
     ○ Non-payment of fees.
     ○ Discontinuation of the Platform or a particular service.
Notice of Termination: Doxis will use commercially reasonable efforts to provide you with notice of termination, but Doxis reserves the right to terminate immediately in certain circumstances, such as for security or legal reasons.

Effect of Termination:
– Upon termination of these Terms and Conditions, your right to use the AI.dp Platform will immediately cease.
– You will remain responsible for any unpaid fees or other obligations incurred prior to termination.
– Doxis may delete your account and any data associated with it upon termination.

Updates: 
– Doxis may update these Terms and Conditions from time to time. We will post any changes on the Platform and notify you by email or through the Platform. Your continued use of the Platform following the posting of revised Terms and Conditions constitutes your acceptance of the changes.

11. Disputes and applicable law

Governing Law:
– These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands, excluding its conflict of laws rules.
– The United Nations Convention on Contracts for the International Sale of Goods(CISG) does not apply.

Dispute Resolution:
– If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
– Any dispute arising out of or relating to these Terms and Conditions or your use of the AI.dp Platform will be subject to the exclusive jurisdiction of the competent court in Groningen, the Netherlands.